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If you've linked your Chase account to apps and websites that aren't included on that list, you can remove their access at any time by changing your password. If you've given access to one of our partners, you'll see them in Linked Apps and Websites, where you'll be able to remove their access. When you use these websites to invest or help manage your finances, you'll enter your username and password directly into a secure window from their website and you'll only have to give access once. We work with some financial websites and apps to give you control of your financial information and to keep it safe and private.

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If that happens, call us right away using one of numbers on How to Report Fraud to confirm your account activity, and you can start using your online and mobile access again.

If we can't reach you, we might place a temporary hold on your online activity to make sure it's you and not someone else using your account. We might call you if we notice a change in your online activity, but we'll never ask you for personal information over the phone, such as your mother's maiden name or Social Security Number. We monitor your profile to help us detect fraud as early as possible. For extra security, we might ask you to do this again when you enroll in or start using new products (for example, our wire transfer service). This multistep process helps us protect your accounts and lets us recognize your device the next time you sign in. Once you give us the identification code, we'll sign you securely into your accounts. When you sign in for the first time or with a device we don't recognize, we'll ask you for your username, password and a temporary identification code, which we'll send you by phone, email or text message. That's why we ask you to sign in to or the Chase Mobile В® app to see your accounts on your desktop or mobile device. We work hard to protect your information.

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